Perto instala terminais do Operador no Banco do Brasil de todo o país

Manter terminais de autoatendimento em pleno funcionamento pode ser um desafio aos bancos brasileiros. Na busca contínua de melhorar os processos internos e, consequentemente, elevar os níveis de eficiência operacional, segurança e rapidez nas operações diárias, o Banco do Brasil idealizou e desenvolveu um terminal dedicado que permite operar os terminais remotamente: o TOP – Terminal do Operador. Com ele, o banco conseguiu diminuir riscos e aumentar a eficiência do funcionário que trabalha no abastecimento de numerário e recolhimento de envelopes. Os operadores dos ATMs aprovaram a ferramenta, pois, além dos benefícios já citados acima, também se destacam outras facilidades:

Otimização do tempo: o TOP é instalado na parte interna da agência, evitando o deslocamento do operador para frente do ATM. • Disponibilidade: melhoria no índice de disponibilidade do ATM aos correntistas. • Segurança: maior segurança no abastecimento e recolhimento de envelopes, diminuindo a exposição dos funcionários nas salas de autoatendimento. • Eficiência: permite a operação eficiente do ATM por um único funcionário. • Flexibilidade: permite a abertura do ATM para manutenção, mesmo em casos de componentes inoperantes. • Centralização: todos os ATMs das agências serão gerenciados pelo TOP, sem necessidade de adequações no ATM.

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